Terms & Conditions

The operation of the Deutsche Grammophon Shop, including order processing, product returns and any other Customer Service is undertaken by:

Universal Music Direct
364-366 Kensington High Street
W14 8NS

Tel. 0044 151 212 1240
E-Mail support@universal-music.co.uk

While the website, accessible through www.deutschegrammophon.com and related URLs , is owned and operated by Deutsche Grammophon Gesellschaft mbh, Stralauer Allee 1, D-10245 Berlin, the shop is operated by Universal Music Direct Ltd. So when choosing a certain recording for purchase and hitting the respective "Shopping Basket" button on the DG Website you are transferred to the shop as operated by Universal Music Direct Ltd.

Please find here the

  1. Terms & Conditions for physical sales (mail Order)
  2. Terms & Conditions for digital sales
  3. Terms & Conditions for gift vouchers
  4. Terms & Conditions for promotional discount codes
  5. Terms & Conditions for the Universal Music Downloader

This text is for your information only, please find the complete legally binding
terms & conditions at store.universal-music.co.uk